Over the past five years, The Op Shop has come to be recognized as a premier Vintage Shop in Rochester, NY. As such, the products that are offered by our vendors must meet certain quality control standards.

Below are the standards for vendors who are popping up at The Op Shop:

Quality Garments or Accessories

  • All garments or accessories MUST be vintage or handmade. Trust and integrity is very important to us and our customers.

    • Vintage items are at least 20 years old. Resources are available online to date a garment by its tag (try the Vintage Fashions Guilds’ Label Resource); however, if you have questions about a specific piece, please feel free to ask Jo or Justine.

    • We reserve the right to remove any items from the sales floor that does not meet these requirements. 

  • All garments must be washed, de-pilled (knits/sweaters) and unwrinkled before display.

  • All garments must be in saleable condition, meaning fit or able to be sold. Items may not have egregious tears, holes, stains, discoloration, etc. If we notice an item that is not representative of The Op Shop quality standards, we will remove it from the sales floor.  

    • If the item is extremely vintage or antique; we expect the item will have condition issues. You must note any condition issues on the tag AND the price must reflect any condition issues (ie. “sold as is: sunspot on right shoulder”). 

    • If the item is cropped or altered purposefully please add this to the item’s description on the tag.

Tagging & Pricing Your Products 

Please utilize The Op Shop Pricing Guide to get an idea of ranges that items are currently selling for. These are updated periodically depending on trends, etc. 

  • If your products are priced excessively too low or high, we will remove them from the floor and ask you to reprice them or ask permission to reprice for you.

  • All of your products must be tagged with your vendor/brand name.

  • All tags must include an item description and approximate era (i.e. 60’s, 90’s, etc.). This information helps us track trends and information that we compile into data and share with our vendors.

Vendor Rack & Display 

All products, including garments, jewelry, and accessories, must be displayed in an organized and professional manner. When you pop up or restock please consider the following;

  • All garments are hung properly including being buttoned and/or zipped, so they appear neat & shoppers can see how a garment will look. 

  • Pants must be hung on pants hangers. If you need some, ask a manager. 

  • Gowns must be hung so they are not dragging on the floor.

  • Shoes must be displayed on a short table and not placed on the floor. This makes it hard for dusting and cleaning our floors. 

  • When organizing your rack, you can choose to organize by color, garment type or size. Consider what will be most appealing to your customer. 

  • We recommend using the “two finger rule” for spacing on your rack, meaning two fingers should be able to fit between the hangers. Your rack or display should not be overstuffed. If we see that your rack is too full, we will remove some items off the sales floor until the rack is less full. 

  • Please consider removing items that have been on your rack for a long time and freshen up your rack by exchanging it with a new product.

  • If you would like to rid yourself of some stock and decide you wish to have a sale please mark an items’ tag with red or another color to clearly show markdown.

  • All products on the floor are seasonally specific and must accurately reflect the season that we are currently in (i.e. no coats in summer, no swimsuits in winter).